Welcome to www.neverendingdash.com.
📧 Contact: runner@neverendingdash.com
I. Nature of Services (Digital Products)
All products offered by Never Ending Dash consist of:
Online endless runner game services
Digital virtual content (Digital Goods)
In-game features, access rights, and virtual items
Online services delivered instantly
👉 This website does not offer physical goods; therefore, there is no shipping or tracking information involved.
II. One-Time Purchase Terms (Important Provisions)
All user payments constitute:
✔ A one-time digital purchase
Users acknowledge that:
Payment is solely for access to digital content
It does not constitute a subscription service (unless explicitly stated otherwise)
It carries no investment or asset value
It holds no redeemable or cash value
All payments are one-time transactions.
III. Digital Content Delivery and Refund Restrictions (Core Terms)
⚠️ Instant Delivery Rules
Upon completion of payment:
Delivery of digital content begins immediately (Instant Digital Delivery)
Access typically becomes active immediately after successful payment
The delivery process is irreversible
🚫 EU 14-Day Right of Withdrawal Notice (Key Compliance Clause)
In accordance with the EU Consumer Rights Directive regarding digital content:
By explicitly consenting to the immediate delivery of digital content, the user acknowledges the waiver of the 14-day right of withdrawal (Right of Withdrawal Waiver).
By completing the purchase, the user confirms:
Explicit consent to the immediate delivery of digital content
Understanding that delivery is irreversible once initiated
Waiver of the 14-day right to a refund (to the extent permitted by law)
👉 This clause applies to all users within the European Economic Area (EEA). IV. Refund Policy (Applicable Conditions)
As this service involves digital products, refunds may only be applicable in the following limited circumstances:
✔ Situations where a refund may be considered
Failure to deliver purchased content (system error)
Duplicate charge
Payment via Stripe failed to confirm but funds were still deducted
Technical malfunction preventing access to purchased content
❌ Situations where refunds are not supported
User changes their mind
User failed to read the service description
User did not use the content
Game experience does not meet personal expectations
Digital content has already been successfully delivered
Accidental purchase (unless otherwise required by law)
V. Limited License (License, not ownership)
✔ Explanation of usage rights
All virtual items or features purchased by users grant only:
A limited, non-exclusive, non-transferable, and revocable license to use (Limited License)
This license is valid only within the Never Ending Dash game platform.
❌ Does not constitute ownership
Users expressly understand and agree that:
The purchase does not transfer any ownership rights, including but not limited to:
Game code
Art assets (images, animations, UI)
Music and sound effects
Game systems and algorithms
Trademarks and brand assets
All intellectual property rights remain the property of:
Never Ending Dash (Canadian operator) or its licensors
🚫 Prohibited actions
Users must not:
Copy, extract, or decompile game content
Use for any commercial purpose
Sell, lease, or transfer virtual content
Create derivative works
Upload or distribute game assets
Violations may result in:
Immediate account ban
Revocation of the usage license
Legal action (subject to Canadian and international laws)
VI. Payment and Stripe Information
All payments are securely processed by Stripe:
We do not store credit card information
Stripe handles payment verification and risk management
Cross-border payments may trigger additional reviews
VII. Restrictions on Use by Minors (Important Clause)
🚫 Minimum age: 16
This website is intended for users aged 16 and older.
VIII. Chargeback Policy
As this service involves the immediate delivery of digital products:
Initiating a chargeback without valid grounds may affect your account access privileges.
We reserve the right to submit proof of delivery as evidence in the event of a dispute.
All transaction records are maintained by Stripe as third-party payment evidence.
IX. Applicable Law
This policy is governed by:
Canadian law (jurisdiction of incorporation)
EU consumer protection laws (for EEA users)
Stripe’s global payment rules
X. Policy Updates
We may update this refund policy from time to time:
Updates will be posted on the website.
Continued use of the service constitutes acceptance of the updated terms.
XI. Contact Information
For any questions regarding refunds, please contact:
📧 runner@neverendingdash.com
We will respond to all valid inquiries within 24 hours.