Welcome to www.neverendingdash.com.
We respect and protect your privacy and are committed to complying with applicable data protection laws, including but not limited to:
The EU General Data Protection Regulation (GDPR)
The Canadian Personal Information Protection and Electronic Documents Act (PIPEDA)
If you have any questions regarding this policy, please contact:
📧 runner@neverendingdash.com
I. Company Information
This website is operated by a Canadian-registered entity and provides “endless runner” style virtual game services (digital products) to users in Europe.
II. Information We Collect
To provide and optimize our services, we may collect the following types of information:
- Information you voluntarily provide
Registered email address
Username
Customer service correspondence
Payment-related information (processed by Stripe) - Automatically collected information
IP address
Browser type and device information
Game usage data (e.g., scores, progress)
Access times and log data - Payment information (processed by Stripe)
All payment transactions are completed via Stripe (Stripe Payments Canada / Stripe Technology Europe):
We do not store full credit card details
Stripe may collect information required for payment verification
Stripe independently handles payment security and fraud prevention
III. How We Use Information
We use the collected information solely for the following purposes:
Providing and maintaining game services
Saving game progress and user data
Processing payments and subscription services
Preventing fraud and abuse
Improving website performance and user experience
Customer support and issue resolution
We do not use your personal data for unauthorized advertising sales or data trading.
IV. Data Sharing and Third-Party Services
We share information only when necessary, such as with:
Stripe (payment processing)
Cloud service providers (server hosting and data storage)
Legal or regulatory authorities (when required by law)
All third-party service providers are required to adhere to strict data protection obligations.
V. Data Storage and Security
We implement reasonable technical and organizational measures to protect your data, including:
Encrypted data transmission (HTTPS)
Secure server storage
Access control
Measures to prevent unauthorized access and data breaches
Please note, however, that no method of transmission over the Internet can be guaranteed to be 100% secure. VI. Your Data Rights (GDPR & PIPEDA)
You have the following rights:
Access to your personal data
Correction of inaccurate data
Request for deletion of personal data (“Right to be Forgotten”)
Restriction of or objection to data processing
Data portability (where applicable)
To exercise your rights, please contact: runner@neverendingdash.com
We will respond to your request within the timeframe required by law (usually within 30 days).
VII. Cookies and Tracking Technologies
We may use cookies to:
Maintain your login status
Save game settings
Analyze website traffic
Optimize user experience
You can disable cookies in your browser, though some features may not function properly.
VIII. Data Retention Policy
We retain data only for as long as necessary to fulfill the purposes described in this policy:
Active account data: Retained continuously
Inactive account data: May be deleted or anonymized after a reasonable period
Payment records: Retained in accordance with legal and accounting requirements
IX. Children’s Privacy and Age Restrictions (Important)
🚫 Minimum age for use: 16
This website and its services are intended for users aged 16 and older.
We do not knowingly collect personal information from users under the age of 16.
If we discover that we have collected data from a user under 16, we will:
Immediately delete the relevant data
Terminate the associated account (if applicable)
Cease processing that user’s information
👉 If you are a parent or guardian and discover that your child is using this service without your consent, please contact us immediately.
X. International Data Transfers
As we serve a global user base (including the European Economic Area/EEA), your data may be transferred to and stored in Canada or other countries.
We ensure that all cross-border transfers comply with:
GDPR compliance mechanisms
Standard Contractual Clauses (SCCs)
Principles of data protection equivalence
XI. Disclaimer
This website is an online digital entertainment service.
We are not liable for issues caused by networks, devices, or third-party services.
Service may be interrupted due to maintenance or technical reasons.
XII. Policy Updates
We may update this privacy policy from time to time to reflect legal or business changes.
Updates will be posted on this page, and the “Last Updated Date” will be revised.
XIII. Contact Us
For any privacy-related questions or requests, please contact:
📧 runner@neverendingdash.com